Cart

The cart is empty

 

 

 

Why Choose I.A Decor For Your Barn Door Hardware?...

Many Sellers Never See Their Products

You may be tempted to take the bait of a lower priced product line. Beware, many barn door hardware sellers never personally handle nor see their product before selling it to you. With the rise of Amazon and many other online selling platforms, a company can have their products sent directly to a warehouse. ChinastoreIn fact, a seller can store their items in Amazon warehouses and use the storage to sell products outside of Amazon.

 

In many cases,  you are buying from a China based company that shipped directly to Amazon and uses a USA or Canadian address. The quality standards are decreased and you are stuck trying to work with a seller outside of the USA at entirely different timezones and language barriers. Although not always the case, if measurements are in metric measurements, your not likely dealing with USA.

 

May Look The Same Or Similar But Are Not!

Products may look similar in a product listing, but are they? We have seen many items look so close in an image, but in reality they are not the same. Quality of a product can rarely be seen in an online image.RockWheel

 

As an example of quality, in the image to the right, the wheel system is poorly made. The wheel is very loose and actually rocks back and forth on the shaft with excessive play. This will cause for a door to whobble down the rail and will compromise the strength of the hardware.

 

In addition, we have seen hardware with rails as short as 72" be shipped in three pieces to keep shipping cost down. However, when you put it in place it looks terrible. 

 

Poor Shipping Practices 

The last thing you want when you receive your product is damaged goods. Although nobody is excempt from product damage due to shipping ScuffedHangers mishandling, much of it can be avoided. 

 

Many companies cut corners on packaging to avoid additional cost in a competitive world. There is no profit in shipping. Some of these practices may be items not well protected from each other. Otherse may be rails not properly supported with the end result being bent on arrival. 

 

We personally package our products to assure the best possible protection. All of our rail kits have edge protectors to strengthen the package to avoid bending during shipment. We have a super low damage claim rate. We actually lose money on our shipping as we put a higher emphasis on getting our products to you safely. 

 

Wheel Quality

Barn door hardware wheel quality and hangers can vary. Although most systems will have a cool look, the quality of the wheel systems can be under par. CastPulleyWheel

 

Many smaller companies use a Zinc/Aluminum blended wheel that have no bearings and known to crack as well as warp. They are made from pulley wheels designed to be fixed to a compressor. They were not designed to roll on a rail, but rather for a belt. Being that they are designed to fix to a solid shaft with a screw pin, they have no bearings. This can cause for squeeking, unloosening of shaft bolts (wheel can fall off) and premateure wear.

 

In the picture to the right, you can see the solid, non bearing hole and the set pin. A big difference between many others and I.A Decor is that our wheels have a double sealed ball bearings called 'Hush Puppy'. This gives the ultimate, quiet roll. We also offer two styles of our popular wheel systems. The first and most popular is our composite wheel. These wheels are not plastic, but rather a durable composite that looks like metal. They are super quiet, can hold over 200 pounds and roll super smooth. 

 

OurWheelVSOthersEDITED

 

For those insisting on a steel wheel, we have an exclusive design to I.A Decor that also uses our 'Hush Puppy' dual sealed ball bearings and are made from solid billet steel.

 

Our solid steel wheel barn door hardware have a unique round spoked wheel design. They are a super duty system for those that have SteelWheeloversized doors. We offer this system in both straight front hangers as well as the J style that arch over the weel shown to the left.

 

Each kit comes with an upgraded 1/4" rail and longer lag bolts. This is a top of the line system second to none on the market.

 

 

Customer Service

I.A Decor takes great pride in being there for our customers. From pre sale to installation, we are their for you. We offer phone service, where Customer Service Call many others don't. We have heard from customers that others that offer phone numbers are still super hard to get in touch with or get a return call from. This is not the case with I.A Decor. In the case we miss your call, we will call you back promptly. We understand that there are times you need immediate assistance during your install. 

 

We also answer our emails and other contact messaging even into the late evenings. It is our goal to give you the fastest contact service possible. 

 

 

Beware Of Chinese Companies Posing As Americans For Barn Door Hardware...

 

Being in the barn door hardware business, I am seeing more and more Chinese sellers deceiving Americans by listing their barn door hardware as shipping from USA , but really shipping from China! ChineseShip

 

They are doing it in two ways. First way is that they send the items to distribution center in the U.S. The other is using a USA address and sending from China directly. You will notice the prices are cheap and often offer free shipping.

 

How does this effect you?

1.) If items are missing or faulty, it can be hard to get replacement parts.

2.) Lack of proper English communication leading to confusion and hassles.

3.) Measurements and instructions in metric system. This is also a quick way to know that you are dealing with a foreigner.

4.) In some cases, super long delivery times of up to 30 days or more.

5.) Rails being sent in many small pieces. For example, you might get a 78″ rail that is sent to you in 3 pieces that you have to butt together. Looks terrible.

 

We suggest, really knowing who you are dealing with. Buying from a true USA seller that actually lives and does business in the United States can reduce hassles and increase your chance of getting a quality product and service. Other countries, do not communicate nor do business in the same fashion as we do here in America. They also do not respond in the time of day that our country is up and doing business. 

 

 

 

Not All Barn Door Hardware Sellers Are The Same!

So you are looking to purchase that super cool barn door hardware for your home to give it an awesome look and functionality.  However, with all the different sellers and various price ranges there are some things you should consider first.

Wow! Here is a real deal, atleast you think it is until you Imageget it in person and find that the quality is not great, the service is terrible and the seller has little knowledge of what they are even truly selling.

I have seen this over and over and over again. The old saying of ‘You Get What You Pay For’ is most often true!

Think about this closely. The system says $49.99 and has free shipping to boot. I know for a fact it cost about $35 on average to ship hardware. After shipping there really is no room for profit when you consider they had to buy it to resell and pay for shipping to them.

Below are a few examples of questions that customers sent to a seller who clearly had little knowledge of their own product.

SellerComment1In the above example the seller is trying to sell an 78″ rail system for a 42″ door. This can not work in reality! A 42″ door would require an 89″ rail for the doors to completely open and leave room for the stops.

SellerComment2

In this above example, you can see that even for a 78″ rail, the seller sends it in two pieces and without a splicer. This is a very low quality method for both look and durability. I have even seen these sent in 3 to 4 piece rails and it looks terrible. This is all about cutting the shipping cost over quality.

SellerComment3

Here is another example of the seller not knowing their product and giving the customer false expectations. I know this set quite well and that wheel is actually 2.75″.

SellerComment4

In this case, the customer does not even have a heavy door and the seller is unsure if his hardware will accommodate the weight.

I believe you get the point. One answer to a question we had seen that I have not listed that really shocked me was that the customer asked what the wheel was made of. The seller said they are not really sure, could be plastic or maybe metal.

Our advice is to steer away from low priced sellers that obviously mass sell and are not concerned about knowing the product or providing quality. Find a reputable seller that you can count on so that you can avoid the hassles that so many other people have faced.

At I.A Décor, we take pride in knowing our product well, providing a phone number and other media so that you can get all your questions professionally answered and know what you are getting. We believe in getting it right the first time and providing quality products and services.

 

 

 

We Have A Solution To Covering Knob Holes On Doors!...

 

Ever seen a door that you wish you could use for your barn door project but it has already been drilled for a door knob?

We have seen so many different cool doors from Home Depot, LowesKnobHoles

and the like that would make for a great sliding barn door. 

 

Unfortunately, all those doors already had the door knob holes drilled. Bummer! It would never look right trying to patch the hole.

 

Well, look no further. We have a solution for you. I.A Décor manufactures a barn door handle with a larger back and front plate to cover the holes. T

The back plate is offered in both 2-1/2" and 3" wide. 

logo2015

I.A Decor / Inspired American (c) Copyright 2019 All Rights Reserved!